1. Subscription & Billing

• Tej – Current Affairs Reels offers paid subscription plans to unlock premium features and content.
• All payments are processed securely through our authorized third-party payment partners. Vivtej Educational Services Private Limited does not store your card, UPI, or banking details.

2. Cancellation Policy

• Users can cancel their subscription at any time from inside the app or through their account settings.
• After cancellation, the subscription will remain active until the end of the current billing period.
• No further charges will be made after the current billing period ends.

3. Refund Policy

• All subscription fees are non-refundable, except where required by applicable law.
• Refunds, if any, will be processed only through the original payment method used at the time of purchase.
• Refund decisions are subject to:
  • This policy
  • And the policies of our payment partners

4. Accidental or Wrong Purchases

• If you believe a payment was made by mistake, you must contact us within 48 hours of the transaction.
• Approval of such refund requests is at the sole discretion of Vivtej Educational Services Private Limited.

5. Failed, Duplicate or Missing Payments

If you face:

• Failed transaction but money deducted
• Duplicate payment
• Subscription not activated after successful payment

Please contact our support team. We will coordinate with the payment partner and resolve the issue.

6. Changes to Pricing & Plans

Vivtej Educational Services Private Limited reserves the right to:

• Change subscription pricing
• Modify or discontinue any plan or feature at any time

7. Abuse, Fraud & Misuse

We reserve the right to suspend or terminate access without refund if:

• Fraud, abuse or misuse is detected
• Terms & Conditions are violated

8. Payment Partner Disclaimer

Vivtej Educational Services Private Limited is not responsible for technical issues, delays, or failures caused by third-party payment gateways, but we will provide reasonable support to help resolve such issues.

9. Contact Us

For any billing, cancellation, or refund-related queries:

Vivtej Educational Services Private Limited
📧 support@topicquiz.ai
📧 teja@topicprep.com